By choosing to visit and/or avail any service and/or product and/or resource from the website, the user confirms that they are above 18 years of age and are not otherwise incompetent to contract under the Indian Contract Act, 1872 and are legally allowed to take decisions of their own. The user also accepts and agrees to our Terms and Conditions (hereafter referred to as “User Agreement”) and those additional terms and conditions and policies referenced herein and/or available by hyperlinks.
Please read the User Agreement carefully. The terms in the User Agreement are in effect upon your using or availing services, resources or any product from the website. Accessing the website through any medium, including but not limited to mobile phones, smart phones and tablets, are also subject to the terms of the User Agreement.
We reserve the right to add, modify or remove sections from the User Agreement at any point in time during the course of the agreement without prior notice.
Continuing to use the website (even as a guest), purchase of any service, resource or product, forms an obligatory legal agreement between the user and My Psychologist. Liability to review the User Agreement from time to time lies with the user. Continuation of the use of the website after revision of the User Agreement will be deemed to be an acceptance of the revised terms.
The general terms and conditions in the User Agreement are applicable to all present and future contracts established between the user and the website.
This User Agreement applies to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By registering with the website to avail our services, the user irrevocably accepts all the obligations stipulated in the User Agreement, Terms of Use and Privacy Policy, other policies referenced herein; and agrees to abide by them. The User Agreement supersedes any previous oral or written terms and conditions that may have been communicated to you.
At any point during the term of the User Agreement, the user shall be entitled to terminate the User Agreement provided all outstanding payments are settled. Upon termination of the User Agreement, there may still be some information saved on our servers regarding the user. Should the user wish to remove this information, they can contact us over info@my-psychologist.com to request the same. My Psychologist promises to process all such requests within 3 working days, subject to necessary compliance with applicable laws.
Over the course of the term of the User Agreement, My Psychologist can choose to terminate the User Agreement without citing a reason. Any payment receivable by My Psychologist should be paid by the user in full within 30 days from the termination of the User Agreement. Any payment receivable by the user will be processed by My Psychologist as per the Refund Policy mentioned in our Cancellations & Refunds page on the website.
During the course of the User Agreement, it is expressly stated, understood and agreed by you (user) that you (user) shall abide by the following terms of use.
The contents on the website are for informational purposes only. My Psychologist disclaims all liability to any person for any loss or damage caused by reliance on any part of the website. Third-party content appearing on the website is the property of their respective owners and My Psychologist does not assert any rights in relation to the same. Such third-party content is used by My Psychologist subject to the fair use provisions of Indian copyright law and applicable provisions in other jurisdictions. My Psychologist asserts its copyright ownership on the remaining contents of this document. No information, content or material from the website and/ or services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without an express written permission from My Psychologist.
My Psychologist does not guarantee that you will be accepted as a registered user at My Psychologist, or as a patient by the Psychological Wellness Professionals on our website. My Psychologist reserves the right to terminate your registration with our website at any time without citing a reason.
My Psychologist is a technology enabler that connects the user and the Psychological Wellness Professional. Further, the counselling is dependent on the information provided by the user to the Psychological Wellness Professional and My Psychologist does not promise any outcomes based on counselling and therapy. My Psychologist does not guarantee the availability of the same Psychological Wellness Professional over any period of time. From the moment at which you book your appointment, My Psychologist acts solely as an intermediary between you and the counsellor, transmitting the details of your booking to the counsellor and sending you a confirmation email for and on behalf of the counsellor.
Counselling will take place at a frequency agreed between you and your Psychological Wellness Professional. We cannot guarantee that sessions will always take place with a particular frequency or on the same day of the week but will make every effort to meet your requirements.
My Psychologist makes all efforts to verify the credentials of every Psychological Wellness Professional registered with our website. However, My Psychologist is not responsible for any misrepresentation/ fraudulent credentials or claims by the Psychological Wellness Professionals. My Psychologist provides a profile page to all Psychological Wellness Professionals where information regarding education, training, experience, specialities can be provided to the user. It is the responsibility of the Psychological Wellness Professional to ensure the accuracy and reliability of such information provided.
All Psychological Wellness Professionals have a contractual relationship with My Psychologist and are allowed to use our platform and technology to provide services to you. My Psychologist does not assume any responsibility for the actions, advice or any other information they provide through our platform or otherwise. My Psychologist shall not be held liable for any damage/ loss/ liability caused to the user by a Psychological Wellness Professional. The user is responsible for all their decisions and agrees that they are made independent of any representations by My Psychologist. My Psychologist or the Wellness Professional cannot be held responsible for such decisions or any outcomes as a result.
My Psychologist does not endorse or influence control over any particular branch of medicine, theory, opinion, viewpoint or position on any topic. No warranty, guarantee, or conditions of any kind is created or offered on information or advice or suggestion, whether expressed and/ or implied, in oral and/ or written via any communication medium, obtained by you from My Psychologist or through any service and/ or resource and/ or information that My Psychologist provides, except for those expressly outlined in this User Agreement.
We reserve the right to modify or terminate any portion of the website or the services offered by the Company for any reason, without notice and without liability to the user or any third-party.
The Company does not warrant that the functions contained in content, information and materials on the website and / or services, including, without limitation any third-party sites or services linked to the website and / or services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the website or the servers that make such content, information and materials available are free of viruses or other harmful components.
We will endeavour to make sure all information is delivered in an accurate and correct manner. However, any material downloaded or otherwise obtained through the website and / or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send or submit forum topics, replies, comments, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. My Psychologist however guarantees that all communication between the user and My Psychologist and / or the counsellor within the ambit of therapy shall be kept confidential, subject to compliance with applicable laws.
You agree to not seek other person’s contact information through our website.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
Users must note that My Psychologist is an interactive service and other users are free to post their own comments on various content of the site. The website publishes articles provided by various authors as well. The contents/viewpoints expressed in these comments/posts/articles etc. are their authors’. Such content does not indicate official position of My Psychologist, in any way, express or implied.
The failure of us to exercise or enforce any right or provision of this User Agreement shall not constitute a waiver of such right or provision.
This User Agreement and any policies or operating rules posted by us on this site or in respect to the services constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
This User Agreement is effective unless and until terminated by either you or us. You may terminate this User Agreement at any time by notifying us that you no longer wish to use our services, or when you cease using our site, subject to settlement of all outstanding payments.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of this User Agreement, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product / service descriptions, pricing, promotions, offers etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in this User Agreement, you are prohibited from using the website or its content:
● for any unlawful purpose;
● to solicit others to perform or participate in any unlawful acts;
● to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
● to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
● to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
● to submit false or misleading information;
● to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet;
● to collect or track the personal information of others;
● to spam, phish, pharm, pretext, spider, crawl, or scrape;
● for any obscene or immoral purpose; or
● to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
The following provisions set out our entire liability and your attention is in particular drawn to the provisions of this clause.
● We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
● You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
● In no case shall My Psychologist, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the services, or for any other claim related in any way to your use of the services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the services or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In all cases, our maximum liability shall be limited to the amount paid by you for service/product in dispute.
● We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
● You agree that from time to time we may remove the service (or part thereof) for indefinite periods of time or cancel the service at any time, without notice to you.
You agree to indemnify, defend and hold harmless My Psychologist and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of this User Agreement or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of this User Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Jurisdictional policies of My Psychologist have been drafted in accordance and compliance with Indian laws. Any and all disputes arising between the user and My Psychologist with regards to this User Agreement, including the interpretation of the terms of this User Agreement shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.
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